Frequently asked questions


Tickets and Timings

Who are the official ticket agents?

See Tickets and Gigs And Tours.

What ticket types are available?

There are two type of tickets available to buy – day tickets and VIP tickets. VIP tickets are available as either an AM VIP ticket or a PM VIP ticket. Both options include a general admission day ticket to the festival plus the VIP package content. Customers only need to purchase the AM or PM ticket, not both. Please see website for full VIP package details. Happy Place is a full/one day experience, with two dates to choose from. Although there will be slight changes between the schedule for each day, it won’t differ greatly.

What’s included in general admission price?

Entry includes access to talks, shopping and classes/activities at the Community Stage. There will also be food and drink available to buy and places to relax. There will be further classes and workshops that you can book at an additional cost.

When will schedules and content be available to view?

Guest speakers and podcast guests will be announced from May, please keep checking the website for further details.

When will I be able to book my add-on classes and workshops?

Classes will be available to book from 10am on Friday 28th June. Please head back here to find out more.

How much are the additional classes and workshops?

Details will be released later, and the cost will depend on the type of class/workshop you are booking.

Ticket purchase limits

4 tickets per person

When are tickets on sale?

Tickets for both festivals will go on sale at 10am on Friday 12th April.

What time gates open/ close?

Gates will open at 10am and close at 6pm.

Can I leave the festival and regain entry?

Unfortunately there are no pass outs at the festival. If you have a day ticket and you leave the festival site you will not be allowed re-entry.

Age Restrictions

18 and over.

Food & Drink

Can I bring my own food to the event?

No food can be brought into the festivals; all food must be purchased on site and the festivals are both vegetarian.

Can I bring drinks and alcohol to the festival?

No alcohol can be brought into the festivals. Customers are advised to bring empty reusable bottles which can be replenished at the water stations located on site. We will not accept any single-use plastics at the festivals and reusable water bottles will be available to purchase on the day. There will also be other soft drinks to purchase at the festivals.


Transport & Parking

Can I park at the event?

Parking at Chiswick House is extremely limited and we would advise all visitors to use public transport where necessary. Parking at Tatton Park is available at £7.00 per vehicle for the day.

How do I get to Chiswick House by public transport or by car?   

How to I get to Tatton Park by public transport or by car?

Accessible Booking

Happy Place Festival at both Chiswick House and Tatton Park have suitable facilities in place for wheelchair access and disabled visitors. Happy Place staff will be in place to help yourself or any guest that requires some assistance at the event. We provide a 2 for 1 ticket scheme to those individuals who cannot enjoy the festival without bringing a personal assistant or carer. Should you have any queries with regard to disabled access at either venue please complete the contact form More details to follow soon.

Restrictions & Other Information

Can I bring my dog to the festival?

Unfortunately no dogs are allowed into the festivals.

Can I smoke at the festival?

Both festivals are non-smoking.

Age Restrictions

18 and over.

Ticket purchase limits

4 tickets per person

Please note, there will be no changing facilities or showers on site for those taking part in classes.

As the majority of the festival will be taking place in the grounds of Chiswick House and Tatton Park we advise customers to wear appropriate footwear and clothing.

There are no pass outs at the festival. If you have a day ticket and you leave the festival site you will not be allowed re-entry.